NOKĒ SMART ENTRY SYSTEM
No key, no problem! Have you ever gotten to your storage unit to realize you forgot or lost your keys? How about when you get home and can’t remember if you locked your storage unit? Nokē Smart Entry System is a safe, secure, and easy way to access your belongings. The Nokē Smart Entry System is an app based system that allows you to access our gate and your unit right from your smart phone. Check out our FAQs below for more details on our new facility feature!
IMPORTANT: For those without smartphone compatible devices, programmed Bluetooth key fobs can be picked up at our office. A monthly charge of $5 is required for all key fobs.
New Tenants – You will need to download the Nokē Smart Entry app to access your unit. After renting your unit, you’ll receive an automated text with a 6-digit pin number and a link to download the app. Follow the link in the text to download the app and log in using your phone number as your username and the 6-digit PIN number provided in the text as your temporary password. If you have any issues with the app, please call 833-257-0240 for Nokē Support.
WHAT IS NOKĒ?
Nokē is a Bluetooth electronic lock that allows you to access the facility and units by an app on your smartphone. When you rent a unit with us, you will receive an automated text message to download the Storage Smart entry app and log in. From there, follow the prompts to set up your account.
IS THE APP FREE?
Yes! The NOKĒ Storage Entry app is free for users. Smartphone users can download the app from the app store.
For iOS iPhone users, the iPhone 4S or newer models are compatible.
For Android users, devices with Bluetooth 4.0, Android 4.4, or newer models are compatible.
HOW DO I ACCESS MY UNIT?
The lock has three different modes. The red light means your unit is locked. The green light means your unit is unlocked. If there is no light, it means the lock is “sleeping” to save on battery usage.
Tap the LED light on the smart lock to “wake” it up. When you open the Storage Smart Entry app on your phone, the unit icon on your app will highlight.
Tap the highlighted icon to open the gate or door.
Please note: You will need WiFi or cellular signal to authenticate upon opening the app. After that, you only need bluetooth enabled. Using location (while the app is being used) is a safety feature built into the app to make sure you are at the facility before the app allows your unit to be opened. Make sure you have location and bluetooth enabled while using the app.
WHO HAS ACCESS TO MY UNIT?
The only people who have access to your unit are the ones you share your unit number and digital access code with. Our team can only get into units that go into an auction status due to lack of payment as outlined in the lease agreement.
To share your digital access code, click on the plus sign in the top right-hand corner of your Storage Smart Entry app and select “Share Unit.” Then, type in the cell phone number of the person you would like to share the key to and select the unit or entry point that you’d like them to get access to. You can also revoke access if needed.
WHAT IF I DON'T HAVE A SMART PHONE?
Our tenants can rent a bluetooth key fob for $5 per month. It’s a key chain programmed to get you into our gate and your unit.
WHAT IF THE BUILDING LOSES POWER?
Each lock uses its own battery. Tenant belongings are safe and secured even if there is a power outage in the building.
IS THE NOKĒ LOCK SECURE?
Nokē uses an encrypted algorithm to ensure transmissions are encrypted and secure so hackers can’t access your belongings. The Nokē system monitors any motion or heat inside your storage unit and reports any detections to you directly. In addition, if someone tries to tamper with your latch or tries to break the lock, the system is fail secure, meaning that they will still not be able to get in.